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99% Selecting an enterprise solution provider
Summary: Selecting an enterprise solution provider. You get what you choose. So to avoid getting drilled, here are a few thoughts about choosing your enterprise solution provider. First, what is a solution provider? The primary qualification step is intended to be a first cut at separating who can and who cannot deliver an enterprise solution.
96% Selecting an enterprise solution provider Summary: Now it's time to check the references the solution providers provided earlier. The following are examples of questions we ask a solution provider's references: * What process did you use to select the solution provider? * What other solution providers did you evaluate? Ask them open-ended questions about their experience with the system. Ask what the systems don't do, not just their capabilities.
91% The Sales Link: Why Have A Method? Summary: Both can achieve results, but for either to work, a methodology must be followed. The spine embodies the three most important considerations with respect to each segment of the methodology.) The readiness review After this analysis, we conduct a readiness review, where we examine and document the current computing environment and the current application areas. Either way, the exercise is...
91% Turning weakness into strength I think techno... Summary: I think technology is great. Yet technology can also be scary. Change scares us all, and it is certainly what led to my anxiety about computers. This is not surprising if you think about it. You too, can turn your weakness--the fear of new technology--into your strength.
91% Vendors--They're not just for breakfast anymor... Summary: I was a vendor and I took care of my clients and had pride in my work. Vendors are people too. And guess what, they are good people. Ever play word association? They are good people, and in most cases, very knowledgeable, respectable people.
90% Getting the best bang for the buck With numer... Summary: With all of these conference choices, it's tough to know where to get the best bang for the buck. The BAI Conference is the combination of the BAI Image Conference, traditionally held in the fall, and the BAI Transaction Processing Conference, traditionally held in the spring. When BAI saw that there was too much duplication between its Image Conference and Transaction Processing Conference, it...
90% Project planning Part two (contingencies and ... Summary: Be prepared for objections and statements such as "It can't possibly take that long!" But the data must be presented in a manner that will be meaningful to your client. How do your estimates compare with similar, completed projects? Don't be surprised if your client objects to your estimates even after you have presented your case effectively. If you want to reduce the total estimate, you must...
88% Beyond backfile conversion Summary: Beyond backfile conversion. conversion service bureaus can do the work for you. Internet-enabled document repositories are also increasingly popular offerings of service bureaus. The majority of conversion bureaus IW talked with provide services at a national level and 89% of respondents to an IW questionnaire said they provide on-site conversion. Are both on- and off-site services available?
88% The Sales Link 10-21-96 Summary: Why have a method? So is there only one method? In concept, however, we use two primary methods: baseline method and method lite. Why would you use method lite over the traditional baseline method? It takes more time, but has much lower risk.
88% Thoughts for the new year Summary: Thoughts for the new year. It does serve to humble us (well some of us, anyway) and to remind us what we're in this information-providing business to do. Customers: own your solutions technology. My own group's installation of new technology is a humbling reminder about how sloppy we can become in the information and service transaction side of our businesses. This isn't just about technology,...
87% The Sales Links 2-3-97 Summary: It's mind-blowing. Another mind-blowing fact is the rate at which technology is evolving and proliferating today vs. pilot applications vs. vs. Nor is it FileNet vs.
87% POINT: Make certain your VAR deserves your respect Summary: Make certain your VAR deserves your respect. We have all seen the explosive entry of VARs and resellers into the imaging industry. What concerns me about the new VAR/reseller movement is the lack of professionalism and training in some organizations. Last night I had dinner with a long-time IBMer. I didn't have that extensive an introduction.
87% The Buzz 4-21-97 Summary: Imaging World, April 21st, 1997. Talking alliance turkey. "It would make sense for FileNet and NCR to talk," Ray observes with the tone of a man who knows more than he says. Two cases in point: FileNet and Documentum. "Are Wang and FileNet worth the same?"
87% Customers big winners in healthcare automatio... Summary: As a result, TML processes about 350,000 claims annually. As business grew, so did the streams and volumes of paper. In addition, it needed to be technology compatible with our host claims adjudication system." The software automatically routes the claim to the host claims processing system for adjudication. However, customer service is more important than cost savings.
86% A radical suggestion Summary: To trust a teacher.
86% CCIM and the banking enterprise Summary: Mainly because this technology produces positive effects in the customers' back office while being more cost and time effective for the bank. Now is the time to look at alternative distribution channels and find ways to move their customers to a cheaper, more customer-centric way of making transactions." Customers should have one place they can call and find out anything they need. * Making card...
86% Notes from the road Summary: Publishing a magazine like this is kind of mysterious to most of you, since you've probably never done it before. I have about 45 minutes to write this editorial before I catch a plane. Microsoft has always been sort of in the periphery of my vision--always in the papers, always in conversation. Microsoft couldn't care less if we sold enterprise-wide Solitaire. This is good news.
85% But who exactly is TED SMITH? Summary: But Ted Smith's history is anything but "low-key." Something else is working here. If you have something, they want to take it away from you. Does that tell you something about Ted Smith?" Actually, he probably doesn't expect everybody to be happy, although that would be nice.
85% Selecting an automated data capture system that's right for you Summary: Start by fully determining why you need an automated data capture system. Determining the Right System. Ask: * who will complete the document? * how motivated is the person to complete the document accurately and thoroughly? * how much time will the person have to complete the document?
85% Stand back. I'm headed somewhere over the rai... Summary: It starts as a curious sensation at the base of my neck and quickly develops into a nagging ringing in my ears. I am having a Chasm Spasm. They're really good books. You don't get there by coasting. But at least you won't be suffering Chasm Spasm.
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